ORDERING & RETURNS POLICY

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

• Delivery costs are included for RSA addresses only
• Delivery via COURIER GUY “Signed For” service – please provide a delivery address where a signature can be obtained on delivery
• Additional postage fees will be incurred for delivery outside of the RSA– we will contact you & quote the additional postage costs;
• You have the right to cancel your order and return products unused and in their original undamaged packaging within 14 days of placing your order
• Please email us on lavishaprilbeayrt@gmail.com if you wish to cancel your order and return it - Returns address
•  LAVISH APRIL BEAUTY : 355 BROOKLYN RD,BROOKYLN,0181,PRETORIA
• You will be responsible for the costs of returning the product you wish to return
• If you have a complaint regarding the product or experience an allergic reaction to the product please call us on 0123400094 or email lavishaprilbeauty@gmail.com
• Please bear in mind that our skincare products are cosmeceutical grade – not cosmetic – they have “active” ingredients. Some degree of “downtime”, mild irritation, dryness or flakiness may be experienced and should not be considered as an “allergic reaction” – Please contact us for guidance before returning your product
• In the event of an allergic reaction there must be no more than 10% of product used to be refunded. You must be willing to provide details and photographic evidence of the issue as we are obliged to report skin reactions to the product’s manufacturer

R120 shipping fee per package around RSA